Create one enquiry record with the key customer and requirement context.
ENQUIRY MANAGEMENT
Turn incoming B2B enquiries into visible, owned work.
Assign responsibility explicitly so the next step is not implied by an email forward.
Record the quotation, proposal, response or other handled work.
Set the next action and due date while the enquiry remains open.
Close the enquiry with a clear outcome and a retained activity trail.
Linker brings incoming business enquiries into a structured workflow so teams can see who owns each request, what has happened and what needs to happen next.
- Central enquiry visibility
- Assigned ownership
- Activity history
- Operating focus
- Visible ownershipOpen work should show who is responsible for the next move.
- Working record
- Context stays togetherResponses, follow-ups and outcomes remain attached to the enquiry.
- Best fit
- B2B sales and commercial teamsDesigned for B2B teams that need structure without a heavy system rollout.
A working record for the period between first contact and final outcome.
B2B enquiry management is the operational process of receiving a request, deciding who owns it, tracking the response, scheduling the next action and recording what happened. Some teams call these enquiries, inquiries, leads, RFQs, quote requests or proposal requests. The label changes, but the coordination problem is similar.
Linker is designed for that coordination layer. It is narrower than a full CRM and more structured than a spreadsheet. The goal is to make the current owner, current status and next action easy to see without reconstructing the story from several tools.
Make workflow gaps visible before work is missed.
Linker is designed around the difference between scattered operational state and a shared record that stays current.
Where friction starts
Enquiries spread across channelsHandover gapsNo shared next-action viewManagers chasing updates manually
What Linker is designed to show
Central enquiry visibility Assigned ownership Activity history Clear next actions
One clear sequence from request to recorded result.
The workflow keeps the current state legible without adding process for its own sake.
Capture
Create one enquiry record with the key customer and requirement context.
Own
Assign responsibility explicitly so the next step is not implied by an email forward.
Act
Record the quotation, proposal, response or other handled work.
Follow up
Set the next action and due date while the enquiry remains open.
Record
Close the enquiry with a clear outcome and a retained activity trail.
Teams that tend to feel this problem first.
Fit depends on the operating workflow, not company size alone.
B2B sales and commercial teams Teams with shared sales or enquiry mailboxes Businesses that send quotations or proposals before a deal is decided
Early access
Bring your current workflow and compare it with Linker.
A real process and a real handover problem are the best starting points for an early-access conversation.