Keep service enquiries, proposals and decision follow-ups in one workflow.
Request, owner, response, follow-up, outcome
Linker is being built for B2B service teams that receive project requirements, proposal requests and commercial enquiries that pass through several people before a decision.
- Project and service enquiries
- Proposal requests
- Internal handovers before proposal submission
- Industry
- B2B servicesA focused operating layer for customer-facing commercial work.
- Typical request
- Project and service enquiriesRequests arrive with moving deadlines, multiple stakeholders and incomplete context.
- Operating result
- Clear handoversThe aim is better visibility, not more process for its own sake.
Why valuable enquiries become harder to coordinate.
Service enquiries rarely follow one rigid format. A prospect may send a short requirement, a detailed brief or a multi-part request that needs discovery before a proposal can be prepared. The operational challenge is keeping the enquiry owned while the conversation develops.
Linker is designed to keep the current owner, proposal status, next action and outcome visible without turning the process into a full CRM implementation. That can suit teams whose immediate problem is reliable follow-through rather than marketing automation or complex pipeline forecasting.
The commercial work Linker is intended to keep visible.
Different requests share the same coordination need: owner, response, next action and outcome.
Keep responsibility clear while the work is moving.
Linker supports enquiry coordination without replacing finance, manufacturing, operations or delivery systems.
Capture the requirement
Create the enquiry with enough context for the team to understand the request.
Assign responsibility
Keep one commercial owner while specialists contribute.
Record proposal activity
Track when the proposal or response was sent.
Follow the decision
Keep the next customer action visible until there is a clear result.
Record the outcome
Close the enquiry with the final reason and retained history.
The teams most likely to benefit from this visibility.
These examples indicate likely fit rather than hard product limits.
Early access
Show us how b2b services enquiries move in your business.
The strongest feedback comes from teams that can show where ownership becomes unclear and follow-up slips.